Maintenance and facility requests
Maintenance requests, from the wall to done
Print a QR code for the break room, the front desk or each unit. People scan it, say where and what's wrong, and it becomes a ticket for the right person.
No app to install · Free during the pilot
How it works
- 1
Scan
The form opens in the phone's browser with your logo. No app, no password.
- 2
Report
Where is it and what's wrong. About 30 seconds.
- 3
Ticket
It arrives as FR-221 and goes to whoever handles that location or kind of problem.
- 4
Updates
The person who reported it gets an email when it's scheduled and when it's fixed.
- 5
Closed, with the facts
A request can't be marked Resolved until the cost is filled in, so your totals are real.
- 6
Recurring work, handled
Schedules create tickets on their own: filter changes on the 1st, the quarterly fire extinguisher check.
Know where the money goes
Reports show cost by month and location, how many requests were opened and closed, and how long each step takes, with no spreadsheet math.
Simple on purpose
No setup project
There's no asset database or parts inventory to build first. Pick the Facility requests template and print your code today.
Know when to choose something bigger
If you run a plant with hundreds of machines, a full maintenance system fits better. If you need requests reported, assigned and finished, start here.
Questions
Do people need to install an app?+
No. The form opens in any phone's browser.
Can I have different codes for different places?+
Yes. Use a Location field and post a code in each spot; reports group costs by location.
Can tenants or customers report too, not just staff?+
Yes. Anyone with the link or code can report, and they only ever see their own requests.
What stops spam?+
The form has a built-in bot check, and daily email limits protect your sender reputation.
See how it works, step by step
- How-to guide · 20 minutesTake repair requests with a QR codePut a QR code by the equipment or the back door, and turn "hey, the sink's leaking" into a ticket with a photo, a location and an owner.
- How-to guide · 15 minutesNever miss recurring maintenanceFilter changes, inspections, renewals: create the ticket automatically every week, month or year, and nudge people if it slips.
- How-to guide · 45 minutesRun requests across several storesLocations with shared inboxes, one QR code per store, work any shift can pick up, and a TV board in each back room.