Run requests across several stores

With several stores, the hard part isn't the work. It's getting each request to the right place and making sure someone there handles it, even when the staff rotate. Here's the setup.

1. Add every location

In Locations → Add and edit, add each store with its shared email (the inbox everyone on shift can read) and its manager. (Locations)

2. Get everyone in, by store

In Settings → Members, click Invite people, then Join codes, and Create code for each store with its Code location set. Print the posters for each break room. Staff join with any email address, no work email needed, and land in the right store. (People and the org chart)

3. Route requests to the store

Add a Location field to your stacks. Then, for anything a store should handle, put the ticket in the location's Queue instead of giving it to one person. Everyone there sees it in Up for grabs, and the store's inbox gets an email. (Put a ticket in a queue) For the store's everyday work, make a queue that Each store works its own.

4. Keep stores in the loop

Step emails and reminders can go to ✉ The ticket's location (shared email): "The plumber is booked for Thursday at 8."

5. One QR code per store

Make a link per location with Make a link and print its QR code, so requests from each store arrive already tagged. (Form fields)

6. Put it on the wall

In each back room, open Wall display, filter by Location, and go Full screen. (Wall display)

What good looks like

Locations in the left rail shows what's waiting at each store, and People → By location shows who's where.

Read more: Running more than one store? Give every location its own queue.