Know every freezer, fryer and van you own: equipment tracking with QR labels

Quick: how many times has the walk-in freezer at your second store been repaired this year? Who fixed it last? Is it still under warranty?

If the honest answer is "let me check my email," you're in good company. Most small businesses track equipment in a shoebox of receipts and the memory of whoever's been there longest.

TicketStacker now has Assets in the left menu: a list of the equipment your business runs on, and every repair it's ever had.

Set up types, then add equipment

Start with a few asset types, like Refrigeration, Kitchen, Vehicles or HVAC. Each type gets a short ID prefix, so pieces come out as FRZ-1, FRZ-2, VEH-1.

Then add each piece: what it is, which store it's in, when you bought it, the make and model and the serial number. Snap a photo and attach the receipt. That's the whole setup.

See it by store (everything at South Lamar) or by type (every vehicle, how many are in service and how many need repair).

A QR label on every machine

Every piece gets a QR code the moment you add it. Print a single label, or a whole sheet at once on standard Avery labels (2″ × 4″, 3⅓″ × 4″ or the small 1″ × 2⅝″), and stick them on.

You choose what goes on the label next to the code: your logo, the asset ID, the equipment name, the store, the serial number, the purchase date, and a short note like "Scan to report a problem." TicketStacker even tells you which label sheet to buy.

Scan to report a problem

This is where it pays off. When something breaks:

• Staff scan the label and land on the machine's page, with its whole history.
• Anyone else, like a shift worker without an account, scans it, sees which machine it is, and can describe the problem right there. It arrives as a repair ticket, already linked to the right machine at the right store.

No more "the freezer is broken" texts that leave you guessing which freezer.

Every repair, in one place

Each piece of equipment keeps a repair log: every ticket about it, open or fixed, with what it cost if you track costs. When a machine is on its fourth repair this year, you'll see it, and you can decide whether to replace it with real numbers instead of a hunch.

Try it

If your equipment records live in a shoebox, join the pilot. It's free while we build TicketStacker with a small group of businesses.