Features / API, webhooks and integrations
API and integrations
Plays well with the rest of your tools
Create and update tickets from other apps, fire a webhook when work reaches a step, connect thousands of apps through Zapier, or let your own AI assistant look up tickets.
Free during the pilot
What you get
Public REST API
List, create and update tickets, add comments, move tickets and more, with company-scoped API tokens.
Webhooks on any step
When a ticket enters a step, send a signed call to another app, retried if it fails.
Zapier, Make and n8n
Connect TicketStacker to thousands of apps without code.
Connect your own AI
An MCP connector lets ChatGPT, Claude or Copilot look up and update tickets with your API token.
Sign in with Google or Microsoft
Your team uses the accounts they already have.
Your data, your way
Export lists and reports, and take your data with you any time.
Questions
Who can create API tokens?+
Company Admins, in Settings. Each token only reaches that company's data and can be revoked any time.
Do webhooks retry?+
Yes. Each call is signed so you can verify it, and failed calls are retried.
Does the AI connector cost extra?+
No. It runs on your own AI subscription, through your API token.
See how it works, step by step
- Help articleAPI referenceCreate, update, move and close tickets from your own code or other tools, with a simple JSON API and a token.
- Help articleWebhooksHave TicketStacker call your system the moment a ticket reaches a step, with a signed JSON payload you can trust.
- Help articleConnect your own AILet ChatGPT, Claude, Copilot or another AI assistant check ticket status, create tickets and draft replies, using your own AI subscription.
Goes well with
- Your own fields, steps and rulesStacks with the fields, steps, rules and automatic emails each kind of work needs.
- Email to ticketEach stack gets its own address. Emails become tickets, and replies stay on the same ticket.
- Smart import from spreadsheetsDrop in your Google Sheet or Excel file. AI sets up the stack and brings every row over.
Try it with your own requests
Free while we build TicketStacker with a small group of businesses.