You joined a team

Welcome aboard. Your company runs its requests and to-dos in TicketStacker, and you just joined it, by an invite email, a join code, or signing up with your work email.

What you'll see first

The first time you open Home, a welcome card says hello (your company may have written its own greeting) and walks you through three steps:

1. You're in: which company you joined, your role, and who invited you.
2. Your stacks: the stacks you can open, like Repairs or Orders. A stack holds one kind of ticket; click one to see what's in it.
3. Your first moves:
   • See what's mine opens My Tickets: everything assigned to you, across your stacks.
   • Plan my day lets you pick tickets for My stack today, your list for the day. See Today's Stack.
   • Choose my emails opens your profile, where you decide which updates reach your inbox. See Notices and emails.

Click Got it when you're done; the card won't come back. Everything in it is always a click away in the left menu.

Finding your way around the left menu

At the top are Home, My Tickets and the company switcher, then Stacks and Locations. The rest is in groups: Operations (queues, appointments, projects, assets, surveys, reporting, the Company Hub), Sales & Inventory when your company has it, and Team (team today, announcements, training, the wall display, people). Click a group's name to fold it away; TicketStacker remembers on that device. The group with the page you're on always stays open. You only see the items your company uses and your role allows.

Don't see a stack you need?

Some stacks are private. Ask whoever invited you (or any Admin) to add you to it.