Make your first ticket
Add a ticket in seconds from Home or from the stack, and see how it moves through your steps.
The best way to get a feel for a stack is to put something real in it. Pick something on your plate today.
The quick way: Home
On your Home screen, type a title in Quick ticket, choose the stack, and click Create. If the stack has required fields, the full form opens so you can fill them in. The ticket is yours: you're the owner.
The full way: from the stack
Open the stack and click + New ticket. Fill in the fields, choose an owner and a due date if you have one, and save. The ticket gets its number (like FR-1) and starts in the stack's first step.
Have a batch to make? ⊞ Add several opens a table where you can type or paste many tickets and create them together. See Add several tickets at once.
Now move it
Open the ticket and pick the next step in Status and step at the top, or drag the card on the board. See Moving tickets. If the step has rules, you'll see exactly what's missing before it can move on. Watch the History fill up: who moved it, what changed, and any automatic actions that ran.
What usually comes next
- Let requests arrive on their own with a web form or an email address.
- Bring your existing list over with an import.
- Add a reminder so tickets don't sit too long in one step.
Next: Your Home screen.
Related
- Add several tickets at onceType or paste a batch of tickets into a table, like a spreadsheet, and create them all with one click.
- Working a ticketEverything on a ticket page: the step, owner, due date, fields, files, comments, watchers, tags and history.
- Moving ticketsMove a ticket to its next step from the ticket page, the board, or Today's Stack, and what happens when you do.
- Your Home screenWhat's due, what you're doing today, what changed, and who mentioned you, all in one place.
- Web formsGive a stack a public request form, so customers and coworkers can ask without an account and every request lands as a ticket.
Still stuck? Email hello@ticketstacker.com. A real person reads every message.