Help › Account, privacy and the pilot
The pilot and pricing
What being a pilot company means, what switches on when we activate you, and what happens when paid plans start.
TicketStacker is in its pilot: a small group of businesses using it for free and helping us shape it.
What it means for you
- It's free during the pilot.
- You get us. Tell us what's awkward and we'll often fix it within days. See Submit feedback.
- A few things wait for activation. You can set everything up right away. Things that reach outside your team (public web forms, emails to customers, automatic owners, webhooks, the API and email-in) switch on once we activate your company. You'll see a note wherever that applies. The full list is in Setting up vs live.
Want to join? Request access.
When paid plans start
We'll tell you well ahead of time, and nothing will be charged without your say-so. Your setup, tickets and history carry straight over.
Questions? See the FAQ or email hello@ticketstacker.com.
Related
- Setting up vs live: what's includedEverything you can do while you set up for free, and what turns on when your company goes live.
- Set up your companySign up, add your logo and colors, and set your time zone, so everything your team and customers see looks like you.
- Refer a friendGive a free month, get a free month: share your link with a business that's drowning in emails and spreadsheets.
- Report a bug or make a suggestionSend us a bug report with a screenshot, or an idea, right from the app. We read every one.
Still stuck? Email hello@ticketstacker.com. A real person reads every message.