Plan & subscription

The account owner can see everything about the company's plan in one place: Settings → Plan & subscription. Paying by card and past invoices (Payment & invoices) come later, when paid plans start.

Only the account owner sees this page. Other Admins don't, because the plan and its bill belong to the owner. To change who the owner is, see Company roles.

Plan, status and billing contact

The card at the top shows:

• Plan: the plan your company is on, like Pilot.
• Status: Active once your company is live, Setting up before that, or how many days are left when TicketStacker gave your company a trial.
• Billing contact: the account owner, with their email address. Bills and billing questions will go to them.

Seats

Seats counts the people on the plan: every Admin and User is a seat. Guests, and people who only send requests through your forms or email, are free and never count.

During the pilot no seat costs anything, and the card says so. Once TicketStacker publishes its prices, the card shows the price per seat too, and after the pilot, what your seats add up to each month. Manage members opens Members.

Add-ons

Add-ons lists the two Sales & Inventory add-ons, Inventory and Retail, and whether each is On, Off or in a free trial (with the days left). Some Connected apps need one of them: SandStar, Nayax and Cantaloupe need Inventory; Lightspeed, Shopify and ReCharge need Retail.

When an add-on is off and your company hasn't tried it yet, Start a 14-day free trial turns it on right away. See Add-on free trials.

Prices

TicketStacker's prices aren't published yet. When they are, they appear on ticketstacker.com/pricing and on this page. Pilot companies don't pay during the pilot.