Sales & Inventory

TicketStacker runs your day-to-day work. Sales & Inventory is the add-on for your money and your goods: what you sell, what you have on hand, what you buy, and where it all is. It works the same whether a register system like Lightspeed keeps your official numbers (TicketStacker works alongside it) or your machines only report sales and TicketStacker keeps the count.

Where to find it

When your company has the Lightspeed tools or Inventory, the left menu gets a Sales & Inventory section. Company Admins choose who sees it on Settings → Members. Its items:

• Overview: today's sales by shop, and your machines at a glance.
• Sales: sales reports, Analytics (every source together, see Analytics across shops and machines), Returns and Subscriptions.
• Sales: sales reports, Analytics (every source together, see Analytics across shops and machines), Host commissions, Cash (cash collections checked against the sales feed), Expenses (route expenses and miles, see Cash collections, expenses and mileage), Returns and Subscriptions.
• Products: Products (machine products, with pictures and sales), Prices, Images and Packs.
• Inventory: Stock, Pick lists, Audits and Brand audits.
• Purchasing: Purchase orders and vendor credit Statements.
• Machines: your vending machines and ATMs, their Visits and Host commissions (see Machines, ATMs and host commissions).
• Places: every shop, warehouse and machine, tied to your Locations and on a map, and Machines (vending machines and ATMs, see Machines, ATMs and host commissions).
• Driver view (with Inventory): a phone page for a driver's route, with each stop, what to bring and where it goes, and visits that save without signal (see Driver view).
• Setup: your store system (Lightspeed or Shopify), Machines, Import and Connected apps.

Each item only shows the tabs that apply to your company. If you have both Lightspeed and machines, tabs say which is which, like Shop sales and Machine sales, or Shop orders and Machine orders.

Your places on the Locations map

Your shops come from Lightspeed or Shopify and your warehouses and machines from Inventory, but they're also the stores and sites your team already knows as Locations. With Sales & Inventory, the Locations page (in the left rail beside Stacks) gets a Map tab that ties them together, so a shop is the same place for tickets, people and reports. (This used to be the Places item of Sales & Inventory; its old address opens the Map.)

• Machines and warehouses become Locations by themselves as they come in. Each machine site gets one Location, named from the machine without its serial number or a word like Ambient or Beverage, so "Troubadour Ambient" and "Troubadour Beverage" share "Troubadour". A machine whose name matches an existing Location joins it, and its address comes along.
• New Locations made this way appear under Check the names of your new locations. Change any name to what your team calls the place, then click Save names. Give two the same name and they become one Location.
• Shops and other places that aren't linked yet are listed under Not linked to a location. Make a location for each gives each one a Location (or joins one with the same name), to check the same way.
• Under Locations, each Location lists what's linked to it, with a badge for each data feed it gets numbers from: Lightspeed, Shopify, Warehouse, Vending or ATM. A store on both Lightspeed and Shopify shows both; a Location with nothing linked shows No data feeds. Click × to unlink one.
• Locations themselves, including ones with no feed yet (an office, a new site), are added and edited in one place: Locations → Add and edit (Add or edit a location takes you there). See Locations.
• The map shows every place with an address. TicketStacker finds each address on the map once, using free public map services, and remembers it.

Routes

If you run machines on routes, the Map tab shows each route: its machines in driving order, starting and ending at the route's warehouse, on a map. Open in Google Maps gives you turn-by-turn directions for the whole run (long routes are split into parts, because Google Maps takes up to nine stops per link).

People

Your Lightspeed employees are on the People page in the left rail, with their email, phone, role and Lightspeed employee number. Anyone who matches a member (same email or full name) is linked for you; Admins Merge the rest with a member, clean up their details and invite them when they're ready. Nobody is emailed until an Admin clicks Invite selected. See People and the org chart.

Connected apps

Connected apps lists the apps you've connected, and an app library with a chip for each kind: point of sale, online store, vending and micro markets, ATMs, subscriptions and file storage. Click a tile to see what it brings in, and whether that app or TicketStacker keeps the official numbers. See Connected apps.