Cantaloupe Seed

If your machines run on Cantaloupe (Seed, with ePort card readers), you can bring their sales into TicketStacker next to your other machines'. It needs the Inventory add-on.

Why it's a file

Cantaloupe doesn't offer an open connection for other software: its API is arranged one company at a time through Cantaloupe. So the way in is Seed's own sales export, which any Seed user can download.

Upload sales

1. In Seed, open a sales report that lists each item sold, with the date, the device or machine, the product and the amount, for the days you want.
2. Export it as CSV or Excel.
3. In TicketStacker, open Settings → Connected apps → Cantaloupe Seed, choose the file as the Seed sales export and click Upload sales.

TicketStacker finds the columns by their usual names (like Transaction Date, Device Serial, Machine, Location, Product, UPC, Quantity, Amount and Transaction ID), so the exact report doesn't matter as long as it has a date, an amount and a device or machine. Declined, failed and voided rows are skipped. Rows with the same transaction ID become one sale with several items.

Each upload replaces the Cantaloupe sales on the days the file covers, so uploading the same days again (for example, after late corrections) never counts a sale twice. Every upload is listed in the page's Import history as a File upload.

Machines

A machine in the file matches one of yours by its device serial number first, then by its name. Machines TicketStacker hasn't seen are added; give them a nickname, route and Location on Machines. Their sales show on Vending sales.

With API access from Cantaloupe

If Cantaloupe has given your company API access and TicketStacker has turned on its Cantaloupe connection, the page also offers a token connection: an Admin pastes the Cantaloupe API token and clicks Connect and sync. Sales for the last three days then come in every night, and you can still upload files for anything older.