Product images

Sales & Inventory → Products → Images helps you keep product photos complete and sharp. It shows each item's Lightspeed images next to the images on its Shopify product, and you can add or remove Lightspeed images right there. It needs the Retail add-on and Lightspeed connected; connect Shopify too to compare.

Find items

Type in Find items (name, System ID or UPC), or pick a Brand or Vendor, and click Find. Or pick a filter:

• No images: items with no image of their own and none on their matrix.
• One image or Several.
• Shopify differs: the Shopify product has a different number of images than Lightspeed.

Items that belong to a matrix are listed under a shaded matrix row showing the images all its items share.

What's flagged

• No images: nothing in Lightspeed, on the item or its matrix.
• Small: an image under 1,000 pixels on its short side. Small images look blurry when zoomed on your website. The image is outlined in yellow.
• Shopify differs: the item's Lightspeed images (its own plus its matrix's) don't match the number on its Shopify product. The Shopify product is found by its variant SKU (the Lightspeed System ID) or barcode.

Add or remove images

• Click + on an item (or matrix) row and choose a JPG, PNG, WebP or GIF up to 10 MB. It's added in Lightspeed as the last image.
• Click × on an image, then Remove, to delete it from Lightspeed. Keep cancels.

The row updates with what Lightspeed has afterwards. Shopify gets the change through your Lightspeed-to-Shopify sync app. Most of these apps add new images but don't delete old ones, so check Shopify differs after removing one.