Announcements and the team newsletter

A new return policy, holiday hours, a parking lot closed for repaving: some things everyone needs to see, and some things you need to know they saw. Announcements put them on everyone's Home, and the newsletter rounds them up by email.

They're only for your team. Announcements and newsletters go to people in your company, never to customers or outside addresses.

Post an announcement

1. Go to Announcements in the left menu and open Post and track.
2. Type a Title and a Message. Add a Link if it points somewhere, like a Company Hub page or a video.
3. Choose Who sees it: Everyone, or pick locations and teams.
4. Choose what else it does:
   • Ask people to confirm they've read it: each person clicks I've read it, and you see who has.
   • Pin to the top keeps it first until you unpin it.
   • Include in the newsletter puts it in the next digest.
   • Email it to them now sends it to everyone it's for, once.
   • Hide after a date, for things like a one-week closure.
5. Click Post.

Company Admins can always post. To let a store manager or HR post too, an Admin picks them under Who can post on the same page. The same people can run the newsletter and make trainings.

Reading them

New announcements show on Home until they're read, and every announcement is on the Announcements page under For you. Opening one marks it read. If it asks you to confirm, click I've read it.

Who's read it

Under Posted, each announcement shows how many people have read it, and how many confirmed if you asked. Click Who's read it for the list, including who hasn't opened it yet. Use Edit to fix a typo, or Delete to take it down.

The team newsletter

A digest of the period's announcements and new teammates, emailed to your team on a schedule.

1. On Announcements, open Newsletter.
2. Switch it on, then pick How often (weekly on a day you choose, or monthly on the 1st) and the Time.
3. Add an Opening note if you like, and choose who gets it.
4. Tick Welcome new teammates to list who joined.
5. Click Save newsletter. Preview shows the next issue, and Send a test to me emails it to just you.

Only announcements for everyone go in the newsletter. Announcements for one store stay with that store. If nothing new happened, that issue is skipped.

Turning the emails off

Everyone can choose in Settings → Notifications under Email me when: An announcement is emailed to the team and The team newsletter goes out. Announcements still show on Home either way.