Driver view

Drivers spend the day in a van, not at a desk. Driver view puts everything they need for a route on one phone page: where to go next, what to bring in, where each product goes in the machine, and a quick way to log each stop. It loads the whole day at once, so it keeps working when the signal drops, and you can put it on your phone's home screen to open it like an app.

Open it

With Inventory, Driver view is in the left menu under Sales & Inventory. On a phone, tap the menu button to find it.

Put it on your home screen

Driver view can live on your phone's home screen as TicketStacker Driver. It opens full screen like an app, straight to your route, and it opens even where there's no signal. There's nothing to download from an app store.

On a phone, Driver view shows Put the Driver view on your home screen until you add it:

• On Android (Chrome): tap Install the app, or open Chrome's ⋮ menu and tap Add to Home screen (it may say Install app).
• On iPhone (Safari): tap the Share button, then Add to Home Screen.

Tap Not now to hide the hint on that phone. Only Driver view is added this way: the rest of TicketStacker stays in your browser.

Pick your route

The first time, pick the route under Pick today's route. The phone remembers it, so next time it opens straight to that route. To switch, choose another one in the Route box at the top.

Your stops

Stops are listed in driving order, starting from the route's warehouse (the same order Places and Visits use). Each shows the machine, its address and how much it needs. Open the route in Google Maps gives turn-by-turn directions for the whole run (long routes are split into parts, because Google Maps takes ten stops at a time).

The next stop you haven't done is open. Tap any stop to open it:

• Directions opens Google Maps to that stop. Call host calls the business the machine is in, when there's a phone number. The machine's notes (like where the key is) show too.
• What to bring lists each product and how many: from the machine's open pick list when there is one, otherwise what the machine needs according to its last stock report. When the machine has a planogram, each product shows its slot (like Slot A3). Tick each one as you load it.
• Bring back lists units to take out of the machine (past or near their best-by date, or not selling), with the slot each is in. Tick each as you pull it. See Par levels and pre-kit.
• Show planogram shows the machine's shelves and slots, with today's products marked. See Machines for setting up planograms.

Log each stop

At the machine, choose the Visit (Fill, Collect cash, Load cash for ATMs, Service or Other), enter the Cash collected or Cash loaded if there was any, add Notes for the office, and tap Log visit. The stop is checked off and the next one opens. The count at the top (like 3 of 8 stops done) shows how far along the route you are, including stops anyone logged today.

Report a problem opens the machine's problem report page (the same one its QR label opens), so a broken machine becomes a repair ticket. It shows when the machine is set up as equipment.

No signal? Keep going

Visits are saved on the phone first and then sent. If there's no signal, the top of the page says you're offline and how many are waiting to send. They go out by themselves when the phone is back online, or tap Send now. A visit is only ever saved once, even if it's sent again after a bad connection.

The route is loaded when the page opens, so it keeps working without signal while it stays open. Once Driver view is on your home screen, it also keeps the last route day it loaded on that phone: opened with no signal, it shows that day (as of when it last had a connection) instead of an error, and fresh numbers come in once there's signal again. If it has never loaded with a signal on that phone, it says there's no signal and offers Try again.

Waiting visits stay on the phone even if the page is closed, and are sent the next time Driver view opens. On Android, the home screen app can also send them in the background when the signal comes back, even after you close it. Either way, each visit is saved once.

After you sign out, the app forgets the route it kept the next time it opens with a signal. If a visit can't be saved (for example, if Inventory was turned off for you), the page says which one and why.