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After sending: thank-you message or your own page

Show a thank-you message, or send people to a page on your own website once they've sent the form.

What happens after someone sends the form is your call. Set it under After sending in the editor's Getting in step.

  • Thank-you message (the default). People see your message right on the form. Say what happens next: "Thanks! We reply within one business day." Setting expectations is the single best way to cut down on "did you get my request?" follow-ups.
  • Send people to your page. Enter a Page to send people to, like a thank-you page on your website. Handy if you track sign-ups in your own analytics, or want to point people to your FAQ or store hours.

If the form is embedded on your website, the whole page moves on, not just the form's box.

Either way, the sender also gets a confirmation email with a link to follow their request. You can change its wording in Built-in emails.

Related

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