Chat bubble for your website

A contact page only helps people who go looking for it. A chat bubble sits in the corner of every page, so the visitor reading about your services, or stuck on your returns page, can ask right there and keep reading.

It's your stack's web form in a small panel: the same fields, the same thank-you message, and every request lands as a ticket. Nobody has to be online to answer it.

Add it to your website

1. Open the stack's editor, go to Getting in and make sure Web form or QR code is on.
2. Click Set up the form → and scroll to Chat bubble.
3. Pick the Bubble label (like "Questions? Ask us"; leave it empty for just the icon), the Bubble color (it starts with your company color) and the Position: Bottom right or Bottom left.
4. Click Copy bubble code and paste it once into your website, just before the closing </body> tag. Most website builders have a "custom code" or "footer code" setting that adds it to every page.

That's it: the bubble shows on every page that has the code. Changed the label or color? Copy the code again and replace the old one.

What visitors see

• A round button in the corner. Clicking it opens a panel with your form; on a phone it fills the screen.
• After they send it, the panel shows your Thank-you message (or sends them to your own page, if you set that up in After sending), and the button shows a small check.
• They close it with ✕ or the Escape key. It works with a keyboard and screen readers, and it doesn't change anything else on your page.

Which page did they ask from?

Each request remembers the page the visitor was on, plus any UTM tags, just like the embed code. Your team sees it on the ticket as Came from.

Visits and requests from the bubble are counted on their own, as Chat bubble in the form's views for the Last 30 days (the row appears once someone has used it). A visit counts when someone opens the bubble, not every time a page loads. See Form views.

Bubble or embed?

Use the embed code for a full contact or request page. Use the bubble when you'd like people to be able to ask from anywhere on the site. You can use both: they're the same form.