Photos and files on forms

A photo of the leak beats three paragraphs describing it. Forms don't take files until you turn it on, so you stay in control.

Turn it on

1. Give the stack an Attachments field in Ticket fields (or use the one your template came with).
2. In the editor's Getting in step, click Set up the form → and switch on Allow photos and PDFs.

People can now add photos (from their phone's camera roll, too) and PDFs. You can choose Allow several files on the field.

Kept safe

• Only photos and PDFs, with a size limit per file.
• Files go to private storage and are attached to the ticket only when the form is sent. Files from forms that were never sent are cleaned up automatically.
• Only people who can see the ticket can open its files.