List and board views

Every stack has three views. Switch with ☰ List, ▥ Kanban and Calendar at the top.

Under the stack's name you'll see how many tickets it has, how many are open, a bar with the % done, and, when the stack has a Priority field, how many open tickets are high priority (High, Urgent or Critical). Click that count to list just those tickets.

List

Best for scanning lots of tickets, sorting and filtering.

• Columns: choose what to show, and drag the headings to put them in your order.
• Sort: click a heading. Click again to flip the order.
• Filter: type in Filter: ticket #, title, any field…, or narrow by status, owner and tag (like Owner: Nobody to find tickets nobody has picked up). Click a tag to see every ticket with it. Stacks with dropdown fields (like Priority or Business) get a filter for each, up to four.
• Closed by: add this column to see who closed each ticket. It's filled in when someone moves a ticket to a closed step; tickets brought in from a spreadsheet leave it empty.
• Rows: choose how many show per page.

Your columns, order, sort and page size are remembered just for you, on any device. Change them freely; nobody else's view changes.

Kanban

Best for seeing the flow. Each column is a step; drag a card to move it. The left menu tucks itself away to give the board room; click Expand menu to bring it back (remembered for the board).

The board has the same filters as the list, except status (the columns already are the statuses): text, owner, tag and the dropdown fields. When a filter hides some cards you'll see how many are shown, like "5 of 47 shown". Closed cards say who closed them.

Click ▦ Card fields to choose what shows on the cards: the due date, owner, step, tags and any of the stack's fields, in your order. The ticket number and title always show. Click Save cards; like your list columns, it's remembered just for you. Reset goes back to the stack's choice.

Whoever builds the stack picks what everyone's cards show to begin with: in the editor's Fields step, under On Kanban cards, with a sample card that shows the result.

Calendar

Best for seeing what's due when, and who has too much on. Each ticket sits on its due date, showing its number and title in its status color. Closed tickets are faded. Click one to open it.

• Month or Week: a month shows up to three tickets a day; when there are more, click the "+2 more" link (or however many) to open that week with all of them.
• Today jumps back to now, and the arrows go to the previous or next month or week.
• Owner: Everyone, Owner: Me or a person's name shows just their tickets. Look across a week to see who's overloaded.
• Open tickets without a due date are listed under No due date below the calendar, with how many there are. Give one a due date on the ticket and it appears on the calendar.

On a phone, a week lists its days top to bottom, and a month shows a dot with how many tickets are due each day; tap it to see that week.

Choose your default

In Settings → My profile, set Open stacks in to List or Kanban. You can always switch on the stack, including to Calendar.

Export

Click ↓ Export to download a CSV for a spreadsheet or an accountant, or keep a Google Sheet up to date. Your list's columns start ticked; Select all adds every column. See Export and Google Sheets.

Old closed tickets

🗄 Archive shows tickets that were archived, by hand or automatically after a while. See Archiving tickets.